01
Is the application free?
Yes, the Party app is completely free to download and browse, and you only pay when you book a service from a specific provider.
02
Can I contact the service provider directly?
Yes, you can send direct messages to any service provider from within the app and inquire about details before booking.
03
How do I ensure the quality of service providers?
All providers go through a verification process, and you can check their ratings and reviews from previous customers before booking.
04
Are there ready-made packages or do I choose each service separately?
You can choose individual services or book integrated packages offered by some providers, depending on your preferences and budget.
05
Can I cancel my reservation?
Yes, you can cancel your reservation according to each service provider's cancellation policy, which is clearly stated on the provider's page.
06
Can I rate the service provider after the event?
Of course, the app allows you to rate the service after completion, which helps other users choose the best one.
07
Does the application cover all cities in Saudi Arabia?
Currently, the app covers major cities such as Riyadh, Jeddah, Dammam, Khobar, and Medina, and we are continuously expanding.
08
What kind of events can I organize through the app?
You can use the app to organize weddings, engagement parties, graduations, birthdays, family events, corporate events, and more.
09
Can I track the status of my order?
Yes, you will receive instant notifications of booking status, service confirmation, or any updates from the provider.
10
Is there technical support if I encounter a problem?
Sure, the support team is available within the app to help you anytime via chat or email.